IRAR Client Center

Updates, resources, and support for IRAR clients.

Welcome to our Client Center. Here you’ll find updates, timely tips, and answers to the most frequently asked questions that will help you with your self-directed account.

This section of the website will expand as we continue to find new ways to better serve you. Please don’t hesitate to contact us and provide feedback on items you’d like to see added here in the future. Check back often—we are always creating new resources to make self-directed retirement easy.

If you need immediate assistance, please call our office at 888-322-6534.

Service Hours

Monday-Thursday, 8:30 a.m. – 4:30 p.m. PST
Friday, 8:30 a.m. – 3:00 p.m. PST

Client Updates

Tax Filing and IRA Contribution Deadline Extended 

The IRS has extended the tax filing deadline and the IRA contribution deadline from April 15 to May 15, 2021. 

This may not apply to state taxes, please verify with your state. More information in the link below.

May 17 - Tax filing Deadline and IRA Contribution Deadline

Year End Statements and Tax Forms Now Available 

You can access statements and tax forms from your portal.  Login to download.

If you have not established a profile, click here.

NOTE: You MUST use the email address that you provided on your new account application.

Tax Form 5498: Download Instructions 

A 5498 is a tax form that identifies different transactions that happen within your IRA, such as a contribution, a rollover, or a Required Minimum Distribution (RMD). It also reports the Fair Market Value (FMV) of your account. IRAR submits this information to the IRS annually. The IRS uses this information to verify what was reported on your tax return as well as the FMV of your account to determine your RMD.


Instructions to Download Form 5498

1-  First go to our website top menu:

Click on “Sign In”

Enter Your Username and Password and the Click “Sign In” 

Once you are signed in you will be on your Dashboard Page. Your account number will be in the green box, top left. 

Accessing form 5498-min


2-  Expand the menu to see the taskbar  (left side.) Click on the 4th option down named “Files”.  This will bring you to the Files tab with your Tax Forms and Statements.


3- Click on the “Expand” button on the Tax Forms line. It is boxed in red for the example. There will be more than one if you have multiple accounts. 

Accessing form 5498-3-min


4- Enter date for report. Make sure to enter the date range accordingly.



5- Click on download, save, and print for your records.



General Information

Account Access 

First Time User

1- Got to  From the top menu click on “SIGN IN” indicated by the red box below. You will be redirected to our login page seen in step 2.


2- Create account login. Click on the New User button in the upper right corner of the login page indicated by the red box below.


3- Enter email address used to open your IRAR account.


4- Enter verification code. The  verification code will be emailed to the email addressed used to open your account.


Once the code has been entered, the option exists to trust your browse for future use. If you are using a personal computer and wish to bypass the requirement for a verification code to be emailed, please select this option.


If you have not received a code, wait 60 seconds and click “Resend Access Code” seen below.



Trouble Logging In?

1- Click on "Trouble Logging In?"


2-Enter email address used to open your IRAR account.


Once you enter your email and select continue, an automated e-mail with a hyperlink to reset your password will be sent to your email on file.

Paying IRA Bills 

All expenses related to the IRA need to be paid from the IRA. To pay bills due, please complete a Payment Authorization Letter (PAL).

If the bill is recurring, we highly recommend that you set up recurring payments. We will make the payment as soon as we receive the invoice, and you will not need to complete another form.

Please note that payment cannot be made if funds are not available in the account. If your payment is delayed, you may incur past due fees from the payee or vendor.


All account investments must be in the name of the IRA for the benefit of (FBO) your account and account number. For example: IRAR Trust FBO John Doe Acct#123456.

All payments to the IRA must also be made in the name of the IRA.


Read and Approved Signature 

All investment documents that require your signature must be signed by IRAR on behalf of your IRA. Please do not sign supporting documents, contracts, or agreements on the signature lines. Instead, mark the page as read and approved with your signature. See example below.

This is required for IRAR to process your transaction.

Read and Approved Signature example

Transaction Status 

Transactions that do not need correction are entered into the system 3-5 days from date of receipt. Your account portal is updated nightly, and you are able to see the posted transaction the day after it was entered.

Make sure that your email address is always up-to-date to receive transaction updates.

Changing Personal Information 

You can change your personal information, such as email, address, and phone number, using the Change of Address Form.

To change your last name on the account due to marriage or divorce, please complete the Change of Address Form and provide a copy of government-issued identification with proof of name change; for example: a marriage certificate or Social Security Card.

Closing Account 

We hate to see you go, but we understand that sometimes you need to change your investment strategy. To move funds or assets:

  • To another institution: Use their Transfer form.
  • To a personal (non-retirement) account: Use IRAR Distribution Form.

There is a full termination fee of $250 when you close your account.

Funds Availability 

Availability of funds in your account depends on how we received them.

If funds are sent to your account by wire or ACH, these are available the next business day from when they are received. If the funds are delivered by check, there is a 3-5 business day hold.

Please keep in mind that your online account updates nightly and you will see the posting to your account the day after the transaction is entered in the system.

Fees & FAQs

Why is the semi-annual billing fee a different amount from six months ago? 

The different amount may be because you completed a purchase, sale, or removal of an asset. The annual fee for an asset is $199 annually. Each additional asset after that is $75. The fee is billed semiannually.

Why don't my wife and I get invoices at the same time? 

If you did not open your accounts at the same time, you will have different billing dates. The open account date determines your billing cycle.

Why don't you send invoices for transaction fees? 

Fees are due at time of your requested transaction.

How do I pay my IRAR fees? 

To pay your IRAR account fees, use the payment portal. Please pay the amount due on your invoice. Use this payment portal to pay IRAR fees only.

Fair Market Value

Annual IRS Requirement 

The IRS requires an updated fair market value (FMV) of your retirement accounts on an annual basis. IRAR must report the FMV of all self-directed account(s) to the IRS, even if there was no change. For us to report this information correctly, you must complete an FMV form for each asset. We will send you a notification with a deadline of when the form must be submitted to IRAR.

Distribution of Assets in Kind 

If you’re distributing assets in kind without liquidating them first (for example: a property), you’ll need to submit an updated fair market valuation form for the asset that is being distributed, before we can process your request. We’ll also need the re-registration paperwork for the asset, showing the new ownership in your name. You can find step-by-step information on how to take an in-kind distribution on this blog.

Visit our FMV Forms page for additional information by asset type.